Question how to order a custom stamp?
Please email us at firstname.lastname@example.org with any artwork or instructions and the general size you have in mind. We can then setup a free proof layout and go from there.
It is best to include the word " artwork " in the subject line of the e-mail, in case your e-mail is blocked as junk mail, we can find your message more quickly.
or write to us at:
Order a sample to test
Many questions can be answered by testing first with your specific process. If you are not sure if our stamps will meet your needs you can order a sample stamp for just $1.00 plus shipping cost. We offer 3 types of surface, but by far the mostly commonly used is our trademark Signature Writer (R) Surface for crisp marks into soft clay. That surface works on all clay types (stoneware, PMC, polymer, etc.)
Telephone - we prefer email when possible.
We are an internet based shop, orders are saved under name and e-mail address. For many reasons, if you call us, we will probably ask you to send an e-mail anyway because we need that email address to look up previous orders, send you proof layout, and organize your order into the work flow. email is the fastest way to ask questions along with images of your proposed design. So you have been warned, phone messages get lowest prioirty in our shop.
Call us at 1-920-728-0768
Please email us at email@example.com
However, some questions are best asked by phone, for those questions please use the phone number listed below.
Office hours are Monday-Firday 8:00 AM - 4:30 PM
Central Standard Time
Production of custom clay stamps usually takes about 1 week or less. We make most of our custom and stock clay stamps at our shop in Whitewater, Wisconsin, USA.
We ship to USA, United Kingdom, Ireland, Canada, Australia, New Zealand, Singapore, Japan, most of Europe, using either government postal system or UPS by request. We ship most other parts of the world using UPS or DHL depending on the country. We offer the following levels of delivery, delivery times are only estimates and not guaranteed:
1st Class Mail - delivery to USA in 4-6 days, delivery international in 2-3 weeks
Priority Mail - delivery to USA in 2-4 days, or UPS Ground to lower 48 states
Express Mail - delivery to USA in 1-2 days, delivery to UK, Canada, Ireland, Australia, New Zealand in 5-10 days
Worldwide Expedited Air via UPS (sometimes DHL) in 2 to 7 days depending on location
NOTE: additional customs fee may be apply, we do not know customs fee amounts (if any) and do not collect them ahead of time. Be aware you may be charged an additional fee at time of delivery. Usually this is based on the value of the items, but sometimes there is just a flat minimum rate fee. Customs rules are different for each country, we use government postal system for delivery so they may be able to provide you with the customs rules and fees for delivery from the USA.